Promise Technology SuperTrack TX8658 Manuale Utente

SUPERTRAK TX8650, TX8658USER MANUALVersion 1.1

SuperTrak TX Series User ManualxChapter 7: Technology Background . . . . . . . . . . . . . . . . . . . . . . . .167Introduction to RAID . . . . . .

SuperTrak TX Series User Manual88Figure 3. WebPAM PRO Tree View The Administrative Tools section is different for the Administrator and Super Users th

Chapter 5: Management with WebPAM PRO89Choosing a Display LanguageWebPAM PRO displays in the following languages:To change the display language:1. Cli

SuperTrak TX Series User Manual90You can also view events by clicking the Subsystems icon in Tree View, then clicking the Event tab in Management Vi

Chapter 5: Management with WebPAM PRO91 Figure 4. The Storage Network appears in Tree ViewTo view the Storage Network, click Show Storage Network in t

SuperTrak TX Series User Manual92Managing UsersUser Management includes all functions dealing with user accounts. Functions include:• Viewing User Inf

Chapter 5: Management with WebPAM PRO93You can also set user privilege under Subsystem/Host Management. See “Setting User Privilege” on page 97 and “S

SuperTrak TX Series User Manual948. Click the Submit button. Creating a UserTo create a user:1. Log into WebPAM PRO as the Administrator or a Super Us

Chapter 5: Management with WebPAM PRO952. Click the Administrative Tools icon. 3. Click the User Management icon.4. Click the Delete tab in Manage

SuperTrak TX Series User Manual96Working with Subsystem/Host ManagementSubsystem/Host Management includes the following functions:• Viewing Subsystem/

Chapter 5: Management with WebPAM PRO975. Do one of the following actions:• To create an in-band connection: Type the Host PC’s IP address into the ad

ContentsxiChapter 9: Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .195Frequently Asked Questions . . . . . . .

SuperTrak TX Series User Manual98Managing Software ServicesSoftware Services include the following functions:• Viewing Service Status (page 98)• Chang

Chapter 5: Management with WebPAM PRO99The range is 1 to 1440 minutes. 15 minutes is the default.Session Time Out refers to the amount of time the con

SuperTrak TX Series User Manual100Setting up Extended SMTPTo make Extended SMTP settings:1. Click the Administrative Tools icon in Tree View.2. Clic

Chapter 5: Management with WebPAM PRO101Changing CIM Client SettingsThe CIM client is part of the WebPAM PRO Utility Server. The Utility Server can be

SuperTrak TX Series User Manual102Managing the HostThe Host is designated by its IP address:127.0.0.1. Host functions include:• Viewing Host Informati

Chapter 5: Management with WebPAM PRO103Managing the SubsystemSubsystem functions include:• Viewing Subsystem Information (page 103)• Checking Subsyst

SuperTrak TX Series User Manual104If any item reports other than “OK” click that item in the Tree to investigate the cause of the problem.Viewing the

Chapter 5: Management with WebPAM PRO105Clearing the Runtime Event LogThis function clears the events from the runtime event log screen and from the R

SuperTrak TX Series User Manual106To save the NVRAM event log:1. In Tree View, click the Subsystem icon.2. From the dropdown menu on the Events tab,

Chapter 5: Management with WebPAM PRO107Making Background Activity SettingsTo make settings for background activities:1. In Tree View, click the Subsy

SuperTrak TX Series User Manualxii

SuperTrak TX Series User Manual108Running Background ActivitiesTo run a background activity from the Background Activities tab:1. In Tree View, click

Chapter 5: Management with WebPAM PRO109• Redundancy Check. See “Running Redundancy Check” on page 1364. In the Scheduler dialog box, check the Enable

SuperTrak TX Series User Manual11010. For Redundancy Check only:• Choose the Auto Fix option. This feature attempts to repair the problem when it find

Chapter 5: Management with WebPAM PRO111• Physical Drive List – Device number, model, type, capacity, location, operational status, and configuration•

SuperTrak TX Series User Manual112Managing the ControllerThe RAID controller is the heart of the RAID storage system. Management of Controllers includ

Chapter 5: Management with WebPAM PRO113• Operational Status•Power On Time• Cache Usage• Dirty Cache Usage• Part Number• Serial Number• Hardware Revis

SuperTrak TX Series User Manual114Making Controller SettingsTo make Controller settings:1. Click the Subsystem icon in Tree View. 2. Click the Contr

Chapter 5: Management with WebPAM PRO115Uncheck the box to disable the buzzer.6. Click the Submit buttonThe changes take effect immediately.Testing th

SuperTrak TX Series User Manual116Managing EnclosuresThis function of WebPAM PRO does not apply to the SuperTrak RAID controller card installed in the

Chapter 5: Management with WebPAM PRO117Managing Physical DrivesManaging Physical Drives deals with the physical disk drives under the SuperTrak RAID

1Chapter 1: Introduction• About This Manual, below• Product Overview (page 2)• WebPAM PRO Management Software (page 2)Thank you for purchasing one of

SuperTrak TX Series User Manual118 Figure 6. VTrak drive carrier LEDsViewing Physical Drive InformationTo view physical drive information:1. Click the

Chapter 5: Management with WebPAM PRO1195. Click a Physical Drive icon. 6. Click the Settings tab in Management View. 7. Choose an option from the C

SuperTrak TX Series User Manual120Managing Disk ArraysDisk Array Management includes the following functions:• Viewing Disk Arrays (page 120)• Locatin

Chapter 5: Management with WebPAM PRO121 Figure 7. VTrak drive carrier LEDsCreating a Disk ArrayWebPAM PRO provides three methods of creating a disk a

SuperTrak TX Series User Manual122Creating a Disk Array – Automatic ConfigurationThe Disk Array – Automatic Configuration option enables you to create

Chapter 5: Management with WebPAM PRO123Creating a Disk Array – Express ConfigurationThe Disk Array – Express Configuration option enables you to choo

SuperTrak TX Series User Manual124• Logical Drives – The slot number of the logical drive(s), their RAID level, capacity, and stripe size • Spare Driv

Chapter 5: Management with WebPAM PRO125Creating a Disk Array – Advanced ConfigurationThe Disk Array – Advanced Configuration option enables you to di

SuperTrak TX Series User Manual1265. Specify a Sector size from the dropdown menu.512 B, 1 KB, 2 KB, and 4 KB are available. 512 B is the default. 6.

Chapter 5: Management with WebPAM PRO127Deleting a Disk ArrayThe Disk Arrays–Delete tab enables you to delete existing disk arrays.To delete a disk ar

SuperTrak TX Series User Manual2Product OverviewSuperTrak TX8650 and TX8658 are SAS and SATA RAID Controller cards. When used with WebPAM PRO software

SuperTrak TX Series User Manual128available. However, the logical drive has lost redundancy (fault tolerance). You must determine the cause of the pro

Chapter 5: Management with WebPAM PRO129The choices are 512 B, 1 KB, 2 KB, and 4 KB. 512 B is the default. See “Choosing Sector Size” on page 174.10.

SuperTrak TX Series User Manual130Migrating a Disk ArrayOn SuperTrak, RAID level migration is performed on the disk array but it applies to the logica

Chapter 5: Management with WebPAM PRO131Rebuilding a Disk ArrayWhen you rebuild a disk array, you are actually rebuilding the data on a replacement ph

SuperTrak TX Series User Manual132Running Media Patrol on a Disk ArrayMedia Patrol checks the magnetic media on physical drives.You can schedule Media

Chapter 5: Management with WebPAM PRO133Managing Logical DrivesLogical drives are made from disk arrays. In the Tree, you can see a graphic representa

SuperTrak TX Series User Manual134Locating a Logical DriveVirtual or Third Party EnclosuresSupport for this feature depends on how your system or encl

Chapter 5: Management with WebPAM PRO135Logical Drive SynchronizationSynchronization is an automatic procedure applied to logical drives when they are

SuperTrak TX Series User Manual1362. Click the Logical Drive Summary icon. 3. Click the icon of the logical drive you want to Initialize. 4. From

Chapter 5: Management with WebPAM PRO137Managing Spare DrivesWhen a physical drive in a disk array fails and a spare drive of adequate capacity is ava

Chapter 1: Introduction3Operating System SupportOn the Host PC where you install the SuperTrak controller and WebPAM PRO, Promise Technology recommend

SuperTrak TX Series User Manual1382. Click the Spare Drives icon. 3. Click the Create tab in Management View. 4. Choose a spare type, Global or Dedi

Chapter 5: Management with WebPAM PRO139Making Spare Drive SettingsThe Spare Drive–Settings tab enables you to change the settings of an existing spar

SuperTrak TX Series User Manual140Working with the Logical Drive SummaryThe Logical Drive Summary displays a list of all logical drives under the Supe

Chapter 5: Management with WebPAM PRO141Viewing Individual Logical Drive Information1. Click the Subsystem icon in Tree View. 2. Click the Logical D

SuperTrak TX Series User Manual142

143Chapter 6: Management with the CLI• Opening the CLI on Windows (below)• Opening the CLI on Linux (page 144)• Table of Supported Commands (page 145)

SuperTrak TX Series User Manual144Opening the CLI on LinuxTo open the CLI:1. Open a terminal window.2. Go to the /opt/Promise/WebPAMPRO/Agent/bin dire

Chapter 6: Management with the CLI145Table of Supported CommandsCommand Actionabout View utility information.array View or edit array information.Crea

SuperTrak TX Series User Manual146Notes and ConventionsCommands and options are NOT case sensitive.Not all extended keys are supported. However, you c

Chapter 6: Management with the CLI147List of Supported Commands aboutUsageaboutSummaryDisplays utility information.arrayUsagearray [-a <action>

SuperTrak TX Series User Manual4Key Features and BenefitsThe following information offers an overview of the major features of the Promise SuperTrak T

SuperTrak TX Series User Manual148SummaryThe array command is the main command for performing advanced configuration and maintenance tasks on disk arr

Chapter 6: Management with the CLI149-d <DA ID> The disk array ID. Valid values are 0-255. Specifies the desired array ID when creating (add) an

SuperTrak TX Series User Manual150information on page 154. If not specified, the default 512 B is used.Axle= RAID10 has 2 axles, no options.PreferredC

Chapter 6: Management with the CLI151SummaryThe bga command displays all current background activities and makes settings each background activity.Opt

SuperTrak TX Series User Manual152syncrate= Synchronization rate determines the rate at which synchronization will run. (low=25, medium=50, high=75)lo

Chapter 6: Management with the CLI153on Turn on the buzzer.off Turn off the buzzer.configUsageconfig -a autoconfig -a expr [-r y|n] [-c y|n] [-p y|n]

SuperTrak TX Series User Manual154log Stripe, 64 KB; Sector, 512 MB; ReadAhead, WriteBack.other Stripe, 64 KB; Sector, 512 MB; ReadAhead, WriteBack.fi

Chapter 6: Management with the CLI155cacheflushinterval= Sets the time interval in seconds to flush the controller writeback cache.1..12migrationstora

SuperTrak TX Series User Manual156nvram Some events are also stored in NVRAM.These events remain after rebooting and are a subset of the RAM events.-i

Chapter 6: Management with the CLI157Examplesexport -t userdb -s 192.168.1.1 -f userdb.binexport -t servicereport -s 192.168.1.1 -f servicereport expo

Chapter 1: Introduction5Employs the latest Promise PCI Express SATA/SAS ASIC technologyFully supports Serial ATA specifications with 150 and 300 MB/se

SuperTrak TX Series User Manual158Options-a <action> Specifies the action to perform.list Displays a list of the initializations in progress or

Chapter 6: Management with the CLI159-s ["<option>=<value>"]Specifies the logical drive settings to change.alias= A user-specif

SuperTrak TX Series User Manual160mpUsagemp -a <action>SummaryThe mp command activates Media Patrol. Media Patrol searches the physical drives f

Chapter 6: Management with the CLI161Options-a <action> Specifies the action to perform.list (Default) Displays all physical drives, their make,

SuperTrak TX Series User Manual162stop Stops a Rebuild.pause Pauses a Rebuild.resume Resumes a paused Rebuild.-d <DA ID> Specifies which disk ar

Chapter 6: Management with the CLI163-n Do not fix inconsistent data. This option causes Redundancy Check to run without correcting inconsistent data.

SuperTrak TX Series User Manual164Specifies the disk array ID. Requires the -a list option.Displays a list of global spares and spares dedicated to th

Chapter 6: Management with the CLI165-p <path number> Specifies the path number of the HBA and subsystem.The path number starts from 1.Exampless

SuperTrak TX Series User Manual166

167Chapter 7: Technology Background• Introduction to RAID (below)• Choosing a RAID Level (page 172)• Choosing Stripe Block Size (page 174)• Choosing S

SuperTrak TX Series User Manual6Specifications• Port Counts and ConnectorsTX8650: 8 internal, two SFF-8087TX8658: 8 external, two SFF-8088• Interface:

SuperTrak TX Series User Manual168RAID 0 – StripeWhen a logical drive is striped, the read and write blocks of data are interleaved between the sector

Chapter 7: Technology Background169RAID 1 – MirrorWhen a logical drive is mirrored, identical data is written to a pair of physical drives, while read

SuperTrak TX Series User Manual170RAID 10 – Mirror / StripeMirror/Stripe combines both of the RAID 0 and RAID 1 logical drive types. RAID 10 is simila

Chapter 7: Technology Background171PassThru / Bypass ModePassThru/Bypass Mode is equivalent to a single-drive JBOD in other applications. It is not a

SuperTrak TX Series User Manual172Choosing a RAID LevelThere are several issues to consider when choosing the RAID Level for your logical drive. The f

Chapter 7: Technology Background173RAID 10Recommended applications for RAID 10:• Imaging applications • Database servers • General fileserverPassThru

SuperTrak TX Series User Manual174Choosing Stripe Block SizeYou set the stripe block size, also called block size, when you create a logical drive. Wi

Chapter 7: Technology Background175• Linux operating systems with the 2.6 kernel support 64-bit LBA. For these OSes, always choose the default 512 B s

SuperTrak TX Series User Manual176Full initialization, where all data bits of all blocks of the logical drive are set to zero, is not supported on the

Chapter 7: Technology Background177The tables below shows the migration options for a source logical drive according to its RAID level. The available

7Chapter 2: Installation• Unpacking the SuperTrak Card, below• Installing the SuperTrak Card (page 8)• Choosing the Physical Drives (page 12)• Creatin

SuperTrak TX Series User Manual178Ranges of Disk Array ExpansionThe Windows XP (32-bit) operating systems support a 10-byte LBA format. As a result, t

Chapter 7: Technology Background179At this point, you have the choice of:• Format the unpartitioned/unformatted capacity as a second logical drive• De

SuperTrak TX Series User Manual180Critical & Offline Logical DrivesA fault-tolerant logical drive—RAID 1 or 10—goes critical when a physical drive

Chapter 7: Technology Background181• Displays yellow !s red Xs in Tree View (right) • Sends email messages, per your configuration• Displays popup

SuperTrak TX Series User Manual182Without a Hot Spare DriveIf there is no hot spare drive of adequate capacity, you must remove the failed drive and i

183Chapter 8: Troubleshooting• Problem Reports from SuperTrak• Buzzer (page 183)• LEDs (page 183)•BIOS (page185)• Problems Reported in WebPAM PRO (pag

SuperTrak TX Series User Manual184Global LED DisplayGlobal LEDs glow in response to Logical Drive status.Direct LED DisplayDirect LEDs, glow and blink

Chapter 8: Troubleshooting185BIOSThe problem is first reported in the SuperTrak BIOS screen when you boot your PC or server, as shown below. Figure 1.

SuperTrak TX Series User Manual186 Figure 2. SuperTrak BIOS screen, logical drive offlineIf the SuperTrak BIOS detects an Offline logical drive, the B

Chapter 8: Troubleshooting187Problems Reported in WebPAM PROOpen WebPAM PROIf WebPAM PRO is not running, do the following actions:1. Open WebPAM PRO.S

SuperTrak TX Series User ManualiiCopyright© 2008 Promise Technology, Inc. All Rights Reserved.Copyright by Promise Technology, Inc. (Promise Technolog

SuperTrak TX Series User Manual8Installing the SuperTrak CardThe SuperTrak TX Controller card fits into any available PCI-Express x8 slot. You can als

SuperTrak TX Series User Manual188• Keeps a record in the Event Log (below)

Chapter 8: Troubleshooting189Critical & Offline Logical DrivesA fault-tolerant logical drive—RAID 1 or 10—goes critical when a physical drive is r

SuperTrak TX Series User Manual190 Figure 3. Physical Drive Management screenIn the example above, there is no physical drive for ID 00:02:00. Assumin

Chapter 8: Troubleshooting191Rebuilding a Logical DriveThe remedial action for a Critical logical drive is to rebuild it, meaning the data from the fa

SuperTrak TX Series User Manual1925. Highlight the Source Sequence Number and press Enter. Then type the ID number of one of the physical drives you n

Chapter 8: Troubleshooting193Recovering from a Blank ScreenOccasionally, while you are performing a RAID management operation using WebPAM PRO, your b

SuperTrak TX Series User Manual194

195Chapter 9: Support• Frequently Asked Questions (below)• Contacting Technical Support (page 199)• Limited Warranty (page 202)• Returning the Product

SuperTrak TX Series User Manual196How can I change the resources that the SuperTrak uses? The SuperTrak TX Series Controllers are fully PnP. This mean

Chapter 9: Support197I already have an array on a Promise FastTrak controller. Can I move that array to my new SuperTrak TX Series controller? No. The

Chapter 2: Installation93. Install the SuperTrak card into the open PCI-Express slot. 4. Fasten the SuperTrak card bracket to the system case.5. Do on

SuperTrak TX Series User Manual198are categorized as a SCSI device. This allows you to set the boot sequence in your BIOS setup utility to boot from S

Chapter 9: Support199Contacting Technical SupportPromise Technical Support provides several support options for Promise users to access information an

SuperTrak TX Series User Manual200GermanyItalyTaiwan E-mail Support e-Support On-LineFax Technical Support +49 0 2 31 56 76 48 29Attn: Technical Suppo

Chapter 9: Support201China – Beijing China – ShanghaiE-mail Support e-Support On-LineFax Support+86 10 8857 8015 Attn: Technical SupportPhone Support

SuperTrak TX Series User Manual202Limited WarrantyPromise Technology, Inc. (“Promise”) warrants that this product, from the time of the delivery of th

Chapter 9: Support203back up or otherwise save important data before installing any product and continue to back up your important data regularly.No o

SuperTrak TX Series User Manual204Returning the Product For RepairIf you suspect a product is not working properly, or if you have any questions about

Chapter 9: Support205You are responsible for the cost of insurance and shipment of the product to Promise. Note that damage incurred due to improper t

SuperTrak TX Series User Manual206

207Appendix A: Partition and FormatIn order for your operating system to recognize and work with the physical drives attached to your SuperTrak TX Con

SuperTrak TX Series User Manual10 Figure 2. SuperTrak TX8658 card7. Optional. Attach cables from the LED pins on the SuperTrak card to the LEDs in you

SuperTrak TX Series User Manual2083. Click the Next button to start the Wizard.4. In the following windows, choose Disk 1 to Initialize. Do not choose

Appendix A: Partition and Format2096. Click the Next button to start the wizard.7. In the following windows, do the following actions. Click Next to m

SuperTrak TX Series User Manual210When formatting is complete, your logical disk will appear as a hard drive in the Disk Management window (above) and

211Appendix B: Upgrades• Updating SuperTrak BIOS and Firmware (page 211)• Updating WebPAM PRO (page 213)Updating SuperTrak BIOS and FirmwareFollow thi

SuperTrak TX Series User Manual212Updating the BIOS and Firmware on SuperTrak1. Attach a USB memory stick or USB hard drive to your PC or server.2. Ba

Appendix B: Upgrades213Updating WebPAM PROFollow this procedure to upgrade the WebPAM PRO Software on your PC or server.Downloading the WebPAM PRO Upd

SuperTrak TX Series User Manual214

215Appendix C: LED Backplane Connections• Schematic Diagrams (below)• Direct LED Display (page 217)• Aggregate LED Display (page 217)• Global LED Disp

SuperTrak TX Series User Manual216 Figure 2. SuperTrak fault and activity LED connectionsFor LED status and behavior information, see the tables on th

Appendix C: LED Backplane Connections217Direct LED DisplayDirect LEDs, glow and blink in response to the SuperTrak’s firmware status.For more informat

Chapter 2: Installation11Figure 5. Global and Aggregate LED pins, TX8658Connecting SuperTrak to a VTrak JBOD EnclosureIf you are connecting the SuperT

SuperTrak TX Series User Manual218Global LED DisplayGlobal LEDs glow in response to Logical Drive status.When a Global LED glows amber or red, you mus

219IndexNumerics2 TB limitation 175AAbout This Manual 1addhost 96subsystem 96Agent, WebPAM PRO 30, 101alias, logical drive 125, 128Auto Rebuild enable

SuperTrak EX Series User Manual220delete, cont.subsystem 97user 94disk arraycapacity 70create 14, 71create advanced 125create automatically 122create

Index221Gglobal spare drive 176HHeader 87health, subsystem 103hostadd 96delete 97information 102hot spare drive 176Iinformationbuzzer 115controller 11

SuperTrak EX Series User Manual222logical drive, cont.critical 180, 189, 191delete 76, 129information 73, 133, 134, 141initialization 75, 126, 129, 13

Index223problemslogical drive 180, 189physical drive 69, 180Product Overview 2RRAIDchoosing a RAID level 172introduction to 167VTrak subsystem 116RAID

SuperTrak EX Series User Manual224settings, cont.email service 99error block threshold 107logical drive 76, 135other users 92physical drives 118reassi

Index225Ttechnical support, contacting 199test email 100testing the buzzer 115Tomcat server 99transport, prepare disk array 132Tree View 87troubleshoo

SuperTrak EX Series User Manual226WebPAM PRO, cont.Header 87hostadd 96delete 97info 96icon in RedHat application menu 48installingon Linux 40Windows 3

SuperTrak TX Series User Manual12Choosing the Physical DrivesThe SuperTrak TX Controller card supports SAS and 1.5-Gb/s or 3.0-Gb/s SATA physical driv

Chapter 2: Installation13Creating a Logical DriveYou can use the SuperBuild™ Utility to create a logical drive with the attached physical drives. You

SuperTrak TX Series User Manual143. Press the arrow keys to highlight Disk Array Management and press Enter.The Disk Array Management screen appears.4

Chapter 2: Installation157. Highlight Return to Previous Menu and press Enter.The Main Menu appears.8. Highlight Logical Drive Management and press En

SuperTrak TX Series User Manual1611. Highlight Next Step and press Enter.The Create Logical Drive Step 2/2 screen appears.12. Press the arrow keys to

Chapter 2: Installation17At this point you can create additional logical drives, if there is physical drive space available. To create another logical

NoticesiiiRadio Frequency Interference StatementThis equipment has been tested and found to comply with the limits for a Class B digital device, pursu

SuperTrak TX Series User Manual18Installing the CLIThe Command Line Interface (CLI) provides rapid setup of disk arrays and logical drives. You can al

Chapter 2: Installation195. In the License Agreement dialog box, choose the I accept... option, then click the Next button.Figure 8. License Agreement

SuperTrak TX Series User Manual206. In the Choose Destination Location dialog box, you can:• Accept the default installation folder (recommended)• Spe

Chapter 2: Installation217. In the Ready to Install dialog box, click the Install button to continue.Figure 10. Ready to Install dialog box

SuperTrak TX Series User Manual228. In the Install Complete dialog box, click the Finish button to exit the installer.Figure 11. Install Complete dial

Chapter 2: Installation23Installing onto Linux For Linux PCs, Promise offers two different binary files:• WebPAM PRO and CLI – Installs either or both

SuperTrak TX Series User Manual245. In the Introduction dialog box, click the Next button to proceed with installation.Figure 12.Introduction dialog b

Chapter 2: Installation256. In the License Agreement dialog box, choose the I accept... option, then click the Next button.Figure 13.License Agreement

SuperTrak TX Series User Manual267. When the Choose Install Folder dialog box appears, you can:• Accept the default installation folder (recommended)•

Chapter 2: Installation278. In the Pre-Installation Summary dialog box, click the Install button to continue.Figure 15.Pre-Installation Summary dialog

SuperTrak TX Series User Manualiv

SuperTrak TX Series User Manual289. In the Install Complete dialog box, click the Next button to continue.Figure 16.Install Compete dialog box

Chapter 2: Installation2910. In the Register On-line dialog box, click the Done button to exit the installerFigure 17.Register On-line dialog boxWith

SuperTrak TX Series User Manual30Installing WebPAM PROWebPAM PRO adds three components to your PC or server:• Utility Server• Agent• Command Line Inte

Chapter 2: Installation31Internet BrowserTypically an Internet browser comes with your operating system. The WebPAM PRO installer does not include a b

SuperTrak TX Series User Manual324. In the Introduction dialog box, click the Next button to proceed with installation.Figure 18.Introduction dialog b

Chapter 2: Installation335. In the License Agreement dialog box, choose the I accept... option, then click the Next button.Figure 19.License Agreement

SuperTrak TX Series User Manual346. In the Setup Type dialog box, choose the option you prefer:• Typical – Installs the Agent, Server, and CLI. Recomm

Chapter 2: Installation357. Optional. If you chose the Custom option, the Select Features dialog box appears. Choose any combination of three options:

SuperTrak TX Series User Manual368. In the Choose Destination Location dialog box, you can:• Accept the default installation folder. Recommended for m

Chapter 2: Installation379. In the WebPAM PRO Server dialog box, check the box to select SSL security.External SSL Security – Applies security to all

vContentsChapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1About This Manual . . . . . . . . . . . .

SuperTrak TX Series User Manual3810. In the Ready to Install dialog box, click the Install button to continue.Figure 24.Ready to Install dialog box

Chapter 2: Installation3911. In the Install Complete dialog box, click the Finish button to exit the installer.Figure 25.Install Complete dialog boxWi

SuperTrak TX Series User Manual40Installing WebPAM PRO onto LinuxTo install WebPAM PRO onto your Linux-based PC or server:1. Boot the PC or server, lo

Chapter 2: Installation41Figure 26.Introduction dialog box

SuperTrak TX Series User Manual426. In the License Agreement dialog box, choose the I accept... option, then click the Next button.Figure 27.License A

Chapter 2: Installation437. In the Choose Install Product dialog box, choose any combination of three options:• WebPAM PRO Utility Server – One Server

SuperTrak TX Series User Manual448. When the Choose Install Folder dialog box appears, you can:• Accept the default installation folder. Recommended f

Chapter 2: Installation459. In the SSL Security Options dialog box, check the box to select SSL security.External SSL Security – Applies security to a

SuperTrak TX Series User Manual4610. In the Pre-Installation Summary dialog box, click the Install button to continue.Figure 31.Pre-Installation Summa

Chapter 2: Installation4711. In the Install Complete dialog box, click the Next button to continue.Figure 32.Install Compete dialog box

SuperTrak TX Series User ManualviChapter 3: Installing Drivers, cont.Windows Server 2003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

SuperTrak TX Series User Manual4812. In the Register On-line dialog box, click the Done button to exit the installerFigure 33.Register On-line dialog

Chapter 2: Installation49Logging into WebPAM PROYou can log into WebPAM PRO in either of two ways:• Logging in at the Host PC (page 49)• Logging in ov

SuperTrak TX Series User Manual50Together, your entry looks like this:https://192.168.10.228:8443/promiseLogin ScreenWhen the opening screen appears:1

Chapter 2: Installation51Setting up WebPAM PROThe first time you use WebPAM PRO, you must add the Host PC so that WebPAM PRO will recognize it. You on

SuperTrak TX Series User Manual52Figure 36.Add Subsystem/Host tab4. Click the Submit button.The newly added host appears in the Tree, on the left side

53Chapter 3: Installing Drivers• Driver Installation Media• Windows (page 54)• Linux (page 55)• Windows Server 2008• New OS Installation (page 56)• Ex

SuperTrak TX Series User Manual54Driver Installation MediaWindowsIf your Windows PC does not have a floppy drive, copy the driver file to a CD or a US

Chapter 3: Installing Drivers55LinuxChoose the medium that works for your system. If your Linux PC does not have a floppy drive, copy the driver file

SuperTrak TX Series User Manual56Windows Server 2008New OS InstallationThe following details the installation of the SuperTrak TX Series RAID Controll

Chapter 3: Installing Drivers57Existing SystemAfter installing the SuperTrak TX Series RAID Controller card and rebooting your system, Windows Server

ContentsviiChapter 4: Management with SuperBuild™, cont.Using the Miscellaneous Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . .80Making

SuperTrak TX Series User Manual58Windows Server 2003New OS InstallationThe following details the installation of the SuperTrak TX Series RAID Controll

Chapter 3: Installing Drivers59Existing SystemAfter installing the SuperTrak TX Series RAID Controller card and rebooting your system, Windows Server

SuperTrak TX Series User Manual60Red Hat LinuxNew OS Installation1. Start the RedHat Linux Installation by booting from the install CD. 2. At the “Wel

Chapter 3: Installing Drivers61SuSE LinuxNew OS Installation1. Start the SuSE Linux Installation by booting from the install CD. 2. As the system boot

SuperTrak TX Series User Manual62

63Chapter 4: Management with SuperBuild™• SuperTrak BIOS (below)• Accessing the Main Menu (page 66)• Viewing Controller Information (page 67)• Managin

SuperTrak TX Series User Manual64 Figure 1. SuperTrak BIOS screen If the SuperBuild BIOS detects a Critical logical drive, the BIOS reports the condit

Chapter 4: Management with SuperBuild™65If the SuperTrak BIOS detects an Offline logical drive, the BIOS reports the condition. Figure 3. SuperTrak BI

SuperTrak TX Series User Manual66Accessing the Main MenuThe opening screen of the SuperBuild utility is the Main Menu. Figure 4. SuperBuild Main MenuT

Chapter 4: Management with SuperBuild™67Viewing Controller InformationThe SuperBuild utility displays information about the selected SuperTrak TX cont

SuperTrak TX Series User ManualviiiChapter 5: Management with WebPAM PRO, cont.Managing Software Services, cont.Setting Event Frame Refresh Time . . .

SuperTrak TX Series User Manual68Managing Physical DrivesPhysical drive management includes these functions:• Viewing Physical Drives (page 68)• Viewi

Chapter 4: Management with SuperBuild™69 Configuring Physical DrivesPhysical drives can be configured for one of two modes:• RAID Mode – For use in a

SuperTrak TX Series User Manual70Managing Disk ArraysDisk array management includes these functions:• Viewing Disk Arrays (page 70)• Viewing Disk Arra

Chapter 4: Management with SuperBuild™71The following information displays:ID – The enclosure, slot, and LUN numbers of the physical driveModel Name –

SuperTrak TX Series User Manual72Deleting a Disk ArrayTo delete a disk array:1. In the Main Menu, highlight Disk Array Management and press Enter.The

Chapter 4: Management with SuperBuild™73Managing Logical DrivesLogical drive management includes these functions:• Viewing Logical Drives (page 73)• V

SuperTrak TX Series User Manual74Capacity – Data capacity of the logical drive in GBRAID Level – Chosen when the logical drive was created.Stripe Size

Chapter 4: Management with SuperBuild™75• To change the Sector Size, highlight Sector Size and press Enter.Use the default 512 Bytes. Only exceptions

SuperTrak TX Series User Manual76Changing Logical Drive SettingsThe only logical drive setting you can change is the name. To change logical drive’s n

Chapter 4: Management with SuperBuild™77Managing Spare DrivesSpare drive management includes these functions:• Viewing Spare Drives (page 77)• Viewing

ContentsixChapter 5: Management with WebPAM PRO, cont.Managing Disk Arrays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120View

SuperTrak TX Series User Manual78Creating a Spare DriveFor a physical drive to qualify as a spare, the drive must be:• Unconfigured – Not part of an a

Chapter 4: Management with SuperBuild™79An asterisk (*) appears at the left of the selected disk array.5. Highlight Save Setting and press Enter.The c

SuperTrak TX Series User Manual80Using the Miscellaneous MenuThe Miscellaneous menu enables three useful functions on SuperTrak:• Making the SAS Ready

Chapter 4: Management with SuperBuild™81Working with the BuzzerThe buzzer sounds to inform you that your RAID system needs attention. But the buzzer d

SuperTrak TX Series User Manual82

83Chapter 5: Management with WebPAM PRO• Logging into WebPAM PRO (page 83)• Accessing the Interface (page 86)• Managing Users (page 92)• Working with

SuperTrak TX Series User Manual84Logging in over the NetworkYou can log into WebPAM PRO from any PC with a network connection to the Host PC (where th

Chapter 5: Management with WebPAM PRO85Login ScreenWhen the opening screen appears:1. Type administrator in the User Name field.2. Type password in th

SuperTrak TX Series User Manual86Accessing the InterfaceWebPAM PRO is browser-based RAID management software with a graphic user interface. Basic user

Chapter 5: Management with WebPAM PRO87There are four major parts to the WebPAM PRO interface:• Header (see page 87)• Tree View (see page 87)• Managem