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Promise Array Management
2
How They Work Together
The Promise Array Management (PAM) utility provides and easy way to set up,
monitor, modify and repair your RAID. PAM works with the Promise FastTrak
TX4000, S150 TX2plus and TX4 RAID Controller cards.
PAM watches the RAID and when significant events happen, or it discovers a
problem, the Message Agent sends a warning to the Message Server. The
Message Server passes the warning along to all PCs running the Monitoring
Utility.
Warnings appear on the PC in the form of email messages and popup alerts.
You can select either one or both. You can also select which events and
problems PAM will report.
A major benefit of PAM is that it runs over a TCP/IP network. This enables
remote monitoring of your RAIDs, including offsite monitoring over an Internet
connection.
Once you become aware of a problem, go to the PC that controls the RAID,
called the “RAID PC” to take corrective action. If you have more than one RAID
PC on your network, PAM will indicate which one has the problem.
PAM allows only monitoring access through the network. Management access
occurs only at the RAID PC.
- User Manual 1
- Trademarks 2
- Copyright 2
- Contents 3
- Chapter 1: Introduction 5
- How They Work Together 6
- PAM Installation Options 7
- Promise Array Management 10
- Chapter 2: Installation 11
- Operating System Support 13
- Network Requirements 14
- Installation Procedure 14
- PAM Installation 14
- Chapter 3: Initial Setup 19
- Local Agent Log-in 21
- Remote PAM Log-in 22
- Create a New User 24
- Create an Array 26
- Setup Alert Notification 28
- Add User to Recipient List 30
- Tree View 34
- Remote PAM 35
- Object View 37
- Information View 38
- Status Bar 38
- Pulldown Menus 39
- RAID Machine Menu 40
- RAID System Menu 40
- Maintenance Menu 40
- View Menu 41
- Connection Menu 41
- Preference Menu 41
- Help Menu 41
- Toolbar 42
- Popup Menus 43
- Array Icon 45
- User Management Icon 45
- User Icon 45
- Maintenance with PAM 47
- Log-in to RAID PC 49
- Log-out of RAID PC 49
- Disconnect from RAID Server 49
- Local PAM 53
- User Management 54
- Change Password 56
- Change User Rights 57
- Delete a User 57
- Alert Notification 58
- Controller 64
- Rebuild Setting 65
- Array Cache Settings 65
- View Event Log 66
- Arrays 67
- Hot Spare Drive 69
- Install a Third Drive 69
- Controller Settings 69
- Array Functional 70
- Array Critical 71
- Array Offline 72
- Rebuild an Array 73
- Automatic Rebuild 73
- Manual Rebuild 74
- Rebuild Settings 76
- Synchronize an Array 77
- Delete an Array 78
- Appendix A: RAID Concepts 79
- RAID 0+1 80
- Management 84
- IP Address 85
- DHCP Issues 86
- Technical Support Services 87
- Pacific Rim Sales Office 88
- China Office 88
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